Product overview

One network. Four working surfaces.

A patient finds same-day care. A clinic fills a gap it already had. The people running the network can see and prove every step in between.

For the patient

Someone in pain, on a phone, at an awkward hour.

Find care by what is wrong
Patients start from the symptom, not a postal code. Search, filters for language, accessibility and booking style, and a live view of what is open.
A short intake before arrival
A versioned questionnaire collects only what a clinic needs to prepare. Anything urgent is routed away from booking to a person.
A hold that protects the slot
Choosing a time reserves it while details are confirmed, then releases it automatically if the patient walks away.
Booking, payment and receipts
Confirmation, rescheduling, cancellation and a test-mode payment step that never sees card data.
An account that respects the patient
Preferences, consent that can be withdrawn, session history and privacy requests, in either language.

A front desk that already has gaps and no easy way to fill them.

Publish only the capacity you want filled
Add, edit, close or delete availability per location, in that location's own timezone.
Approve every request on your terms
Accept, decline, cancel, mark arrival, completion or no-show, each with a recorded reason.
One queue for what needs attention
Exceptions, stale inventory and integration trouble surface as counts you can act on.
Reports from your own records
Fill rate, booking outcomes, how bookings arrive and patient ratings. Derived, never estimated.
A clinic profile you control
Versioned drafts of hours, services, languages, accessibility and disclosures, with every change attributable.

The people accountable for what the whole network does.

Clinic lifecycle in one place
Approve, pause, suspend or offboard organizations and locations, with the outcome audited.
Support cases that stay private
A queue with categories, priorities and internal notes that never expose patient detail.
Moderation for private feedback
Ratings stay private by default. Anything raising a safety concern is escalated automatically.
Privacy requests, tracked to completion
Access, correction, export and deletion requests with due dates and legal holds.
Integration health at a glance
Every connected provider reports its own state, so a quiet failure is visible.

The parts that decide whether any of this can be trusted in healthcare.

Two patients can never take one chair
Holds and bookings are settled inside the database, not in application code that can race.
Nothing is lost when a request fails
Messages and provider calls go through a durable queue with retries and a dead-letter shelf.
Every action leaves a trail
A tamper-evident audit chain records who did what, to which record, and why.
Data separated by who may see it
Row-level security in PostgreSQL, so a clinic can only ever read its own records.
Built to be used by everyone
English and French throughout, WCAG 2.2 AA as the target, and automated accessibility checks in the suite.

Open the patient journey, or step into the clinic and network consoles.